Gifts missing after being listed as exceptions in a gift import to update existing records

Perform a gift import to update existing records where the gifts are exceptions results in the gifts no longer being present in Raiser's Edge
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Alternate Solution -
Include the Gift Aid Qualification method gift import field GFGiftAidQualifyMethod in the gift import file with the data value set as 3.
This value means Set as Not Qualified which will not impact on Gift Aid as the gift date is outside the Time Limit.

Environment

 7.91
 7.92.5508

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.