You may experience an error when running a canned report in hosted Financial Edge or Education Edge applications Error: Cannot open SQL Server (599) OR Error: No records meet specified criteria OR Error: Error in database dll
When working in the Blackbaud hosted environment, you may experience either of these errors when running a canned report within your Financial Edge or Education Edge applications. Although a "HotFix'" was applied, which resolved the error for many of the canned reports, there are still a few reports experiencing the error.
We are aware that some reports are still resulting with these errors, and are working to resolve the issue as promptly as possible.
If you experience this error when running a canned report, please create a case by clicking the link below, and include the details concerning the report and application where you are experiencing the error. Click Chat with Support and reference this article.