1. Normally, this indicates that a valid and correct plugin service URL has not been established in the NetCommunity plugin in Raiser's Edge. To correct this, log into Raiser's Edge and ensure that the URL for the PluginService is set properly (BB719221).
  2. If the plugin service URL is valid, The Raiser's Edge installation on the Raiser's Edge Web Services (or REWS) may not be able to see the deploy kit. Log into The Raiser's Edge on the REWS and verify that the installation can see the deploy kit (BB120314).