Please contact the appropriate software vendor or IT professional for assistance with this process or issue, which is beyond Blackbaud's scope of support.
This requires that you set Gmail as your default mail application, so it applies to other links as well (not just those in ResearchPoint). A few items to note:
- If Gmail is not already logged into, the user emailing the link will be prompted log in before the email is composed.
- Once the recipient has the link in their email Inbox, clicking on the link will direct them to a ResearchPoint login screen. They'll also have to log in before they can review the record.