Spam is generally viewed as unsolicited email in bulk form.
Most major service providers are now utilizing a standard called Sender Policy Framework (SPF). If your company also utilizes this standard, then you will need to request your IT staff modify your domain's DNS records to allow Blackbaud to continue sending mail on your behalf.
The following IP address will need to be added into your domain's SPF record.
- Boston Datacenter: 220.127.116.11
- Vancouver and Orange County Datacenter: 18.104.22.168 and 22.214.171.124
- EU (Amsterdam): 126.96.36.199