To subscribe to product and service availability notifications: 

  1. Log into your account on www.blackbaud.com
  2. Click your initials in the top-right corner of the omnibar > Blackbaud ID profile to load your profile
  3. Under Contact information, click Manage Email Subscriptions
  4. Check the box next to Product and service availability notifications
Note: If you are subscribed but still not receiving these notifications, make sure that emails from BlackbaudHostingServices@Blackbaud.com are marked safe and are not being directed to your spam folder.


If you wish to no longer receive these notifications: 

  1. Log into your account on www.blackbaud.com
  2. Click your initials in the top-right corner of the omnibar > Blackbaud ID profile to load your profile
  3. Under Contact information, click Manage Email Subscriptions
  4. Uncheck the box next to Product and service availability notifications


Note: Notifications of updates to the Luminate Online Plug-in for The Raiser's Edge are not sent via email.  They are announced on our Raiser's Edge blog.