- Please empty your files folder of any files that do not need to live in the folder permanently.
- Ensure filename avoid characters such as \ / : * ? " < > | as these are reserved for use by the operating system itself.
- Attempt to Export again.
Please be sure to provide the Support Analyst that is assisting you with the below information when you create your case:
- Hosting username and password.
- Application username and password.
- The exact wording of the error message.
- Steps to duplicate the error message.
- Name of the application server accessed when the error occurs.