Please contact our Invoices department. 

To contact by phone: 
  1. Dial 1-800-468-8996
  2. Press 4 for Invoices and Maintenance
  3. Press 2 for Invoices/Billing
  4. If you know your Blackbaud Site ID, enter it followed by the pound (#) key
    • If you do not know your Site ID, press the pound (#) key
  5. To speak with a Customer Service representative, press 2
To contact by email:
Email blackbaudaccounts.receivable@blackbaud.com