Matching gifts are coming over to Raisers Edge as Cash

Blackbaud Sphere users can utilize the Blackbaud Sphere Connector to sync transactions between Sphere and The Raiser's Edge. When syncing Matching Gifts, gifts that are marked check or credit card move to the connector with the right payment type, however, when uploading to a batch, they are marked as cash.

Article Number: 59310

Products:

Sphere_Connector

This is working by design. All gifts should come over as "gift type cash" (unless recurring).

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!