When attempting to process transactions in the Blackbaud Sphere Connector that have Memorial/Tribute information, no matching information is found in Raiser's Edge.
1. Check in Raiser's Edge to see if these tributee's are coded as such in the Memorial/Tribute tab of their record. 2. Check in the Connector Sync and ensure the box is checked next to Tribute/Memorial
If you are still experiencing issues after verifying these two options: Chat with Support and reference this article.