When upgrading to a new operating system, such as Windows 7, the computer machine name might change. If the machine name changes, the new name must be updated in Altru. Altru printing is based on 'workstations'. The workstation must have the most up to date computer name and printer name.
In Tickets, Workstations, highlight the workstation, click Go to Workstation
On the Tasks menu, click Change Machine Name
Note: You should now see the machine name confirmed