After merging a constituent linked to a BBIS user does not allow the constituent to be relinked to the merged record.

After merging a constituent record that is linked to a BBIS user, the link is not broken and the new user does not show up in the Sign-up requests portion of Web transactions.

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 2.9.1001, patch 34
 2.9.1001, patch 62

Was this article helpful?