This typically occurs when the current date is outside of the school term.  Modify the term to include the current date in The Education Edge via:

  1. Log in to EE as a supervisor
  2. Click Configuration > Academic Years
  3. Double click on the current year
  4. Double click on the session
  5. Click the Terms tab
  • Note today's date has to fall on or after the start date of the term the class is enrolled