This error occurs because when sending communications via email the “Email Preferences” and "Privacy Policy" links are required by law. To add the links to the Privacy Policy and the Email Preferences form, please follow the steps below.

If working with Membership Renewal Efforts:

  1. Go to Marketing and Communications > Packages > View Packages
  2. Edit the Package that is being included in the mailing
  3. Click the Edit button next to the Message field to edit the email message
  4. Click the Insert/Edit link button
  5. Choose Special Page, select the appropriate page and enter the text to display to insert the link
  6. Save the message and attempt to proceed with the mailing

If working with an Appeal process:
  1. Navigate to Marketing and Communications > Appeal Mailing
  2. Click on your Appeal mailing
  3. From the Letters tab, click drop down next to your letter and select Edit
  4. Underneath Write your letter's content, select Edit
  5. Click the Insert/Edit link button
  6. Choose Special Page, select the appropriate page and enter the text to display to insert the link
  7. Save the message and attempt to proceed with the mailing