When reviewing My Settings in NetClassroom, the drop down option for Show averages using (called Show latest averages in earlier versions) is grayed out and locked. The user is unable to select a different value. This field is enabled or disabled based on settings for NetClassroom in Registrar's Office.
In Registrar's Office, Configuration, NetClassroom, Features, mark the checkbox for Running Totals under Students and/or Relations
Exit and sign out
Note: The change may take up to 20 minutes to reflect in NetClassroom, or the next time the web server cache refreshes.