Google Analytics Code in a Kintera Thon is not tracking all pages

An organization has input Google Analytics code into their Kintera Thon event. The code is only being tracked on the front page of the event. When the client views any of the pages after clicking on the left navigation links, they don't notice the code in the source of the page.

Article Number: 59652

Products:

Blackbaud_Sphere

Ensure the Google Analytics code is copied to the appropriate location.

Navigate to Communities > Special Events > Friends Asking Friends > Kintera Thon
Hover over your event and select Webinfo Checklist
Under Add Ons, click Google Analytics
- Verify the code is inputted and in the proper form according to Google's Specifications.

If you find the code is in proper format and still not tracking properly, Chat with Support and reference this article. .

Please note: specific questions regarding Google Analytics will most likely need to be addressed by Google Support.

Environment

Affected Version (from previous KB) 9.4.0.2

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