Follow these steps to link the Online Campus Community user account to the user's constituent record in The Raiser's Edge.
- In Online Campus Community, click the "Break Link" button in the user editor in the section labeled "Education Edge Linked Record Information".
- Click the "Delete" button at the top of the user editor.
- In The Education Edge, run the "Add Users to NetCommunity" utility with a query that returns the corresponding Education Edge record.
- In Online Campus Community, Users, edit the deleted user account.
- Click the hyperlink in the user editor to "undelete" the user. When the page refreshes, a message at the top of the page will report that the user has an unprocessed sign-up transaction waiting in the Raiser's Edge.
- In The Raiser's Edge, NetCommunity plugin, process the pending signup transaction for the user.