If you are experiencing this issue, use the steps below to resolve:
  1. Log into Altru using Google Chrome internet browser.
  2. Go to Web > Manage Event Registration tab (or to the web forms program), find the event, and click Options.
  3. Right click on the image and select Inspect Element.
  4. Scroll down to the very bottom right of the Inspect Element screen where it shows the size of the image.
  5. Double click on the size and change it to something much lower, such as 125.  Hit the enter key.
  6. The image will resize itself in the Altru Web forms Options screen.  Then, there will be an X button to delete the image.