- Ensure that you are attempting to print from a Citrix compatible printer.
- Attempt to print your desired items using the Citrix Universal Printer.
- Follow the steps on How to troubleshoot Printing Issues in Blackbaud Hosting Services.
- Reboot the machine, log back into your hosted application, and attempt the print job again.
- Attempt to print to a different printer that is compatible with Citrix.
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