Unexpected Error when trying to edit a Sponsorship

An organization can edit their Sponsorships for a Kintera Thon event in Blackbaud Sphere by searching for them in Manage Initiative Records in the Bookkeeping section of their event. After an organization searches for the Sponsor, clicks Edit, makes their changes and clicks Save they receive an Unexpected Error Message.

Article Number: 59722

Products:

Blackbaud_Sphere

Chat with Support and reference this article.

Include a screenshot of the Error message and the URL.

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!