When attempting to log into or when searching for constituents in the RE mobile app, user receives "Error while uploading data. The operation has timed out." This occurs when the version of The Raiser's Edge the mobile device is connected to is on 7.92.5508 through 7.92.5508.2 and has The Education Edge and/or The Financial Edge installed.
Update The Raiser's Edge 7.92.5508 to patch 5 or above.
RE 7.92.5508, patch 1 ; RE 7.92.5508, patch 2 ; RE 7.92.5508