In order to upload a SSL code signing certificate, your organization must first provision the certificate from a supported vendor (Thawte, RSA, or Verisign). This certificate comes in two parts
  • A private key, held by your organization and used to sign developed code
  • A public key, provided to Blackbaud Hosting Services and used to verify code signature

To submit your SSL code signing certificate, Click Chat with Support and reference this article and include the following completed template in your case:

<NAME> - <SITE ID> - approves to have <Key Filename> put into the PRODUCTION environment. The timeframe of when we need this done is <DAY> between <TIME>. This issue is considered <PRIORITY> .

In addition, upload the SSL code signing certificate by pressing 'Browse' under the Attachments section when creating your case.