- Open the Package that contains the email and select 'Edit package information'.
- On the 'Edit email package' screen, ensure that a Message and Export definition are specified under 'Primary content'. If they are not specified, enter the information.
- Save the changes to the Package.
- Go back to the Marketing Effort and refresh the segments, then re-export the Marketing Effort.
- The start email job button should now be available to begin the email process.
Connect and collaborate with fellow Blackbaud users.