Users may change their passwords at any time, which will proactively reset the 90 day password expiration timer.

If you cannot log in to change your password and need your password reset, refer to How to reset a Blackbaud Hosting Services user's password.

Note:  All passwords must meet Blackbaud Hosting Services password requirements.

Vancouver Data Center
  1. Browse to your data center.  You will be directed to the Blackbaud Hosting Services Login Page.
  2. Enter your user name and password and click Log In to access the Blackbaud Hosting Services web portal.
  3. Click the Key button in the action bar of the Applications frame.
  4. The Change Password frame will prompt you to enter your old password and a new password.
Boston, MA Data Center
  1. Browse to your data center. You will be directed to the Blackbaud Hosting Services Login Page.
  2. Enter your user name and password and click Log In to access the Blackbaud Hosting Services web portal.
  3. Click the Settings icon.
  4. Click the Change Password button.
  5. At the Change Password prompt, enter your old password and a new password.
Orange County, CA Data Center

  1. Browse to your data center.  You will be directed to the Blackbaud Hosting Services Login Page.
  2. Enter your user name and password and click Log In to access the Blackbaud Hosting Services web portal.
  3. Click the Settings icon.
  4. Click the Change Password button. 
  5. At the Change Password prompt, enter your old password and a new password.
EU (Amsterdam) Data Center

  1. Browse to your data center. You will be directed to the Blackbaud Hosting Services Login Page.
  2. Enter your user name and password and click Log In to access the Blackbaud Hosting Services web portal.
  3. Click your name at the top of the window 
  4. Click the Change Password button.
  5. At the Change Password prompt, enter your old password and a new password