Suspect transactions will need to be either Accepted or Refunded to the donor in the BBMS Web Portal. After a suspect transaction has been accepted, it will appear in your next disbursement. Transactions that have not been accepted or refunded in the Web Portal within 60 days will automatically be accepted and appear in the next disbursement cycle.

To Accept or Refund a transaction:
  1. Log into the BBMS Web Portal 
  2. From the Home screen, select Suspect Transactions
  3. Click the ellipses next to the transaction
  • Choose Details to look at the transaction further
  • Choose Accept to confirm that the transaction is valid
  • Choose Refund to return funds back the card holder