Blackbaud OneRATE gives you one simple rate across all credit card transactions, regardless of card type or card category. Blackbaud Merchant Services also processes several types of transactions, including real-time, batch, point-of-sale, card present, and card not present. All credit card transactions have the same rate of 2.598% + $0.26 per transaction. All Direct debit/ACH transactions have a flat fee of $0.75 per transaction.

To learn more about BBMS OneRATE fees, please visit BBMS Processing Fees

There is no monthly fee with Blackbaud Merchant Services. The amount deposited after each cycle is the total amount of gifts, net of fees and any refunds or chargebacks .You can see an itemized breakdown of your Disbursement detail report in Blackbaud Merchant Services (BBMS)

  • BBMS is currently available for The Raiser’s Edge, NetCommunity (Spark, Grow or Pro), Blackbaud CRM, Luminate CRM, Luminate Online, TeamRaiser, eTapestry, OnBoard, OnMessage, Altru, The Patron Edge, Online Express, and Online Express Bill Pay
  • ACH/Direct Debit is currently available in The Raiser's Edge, eTapestry, OnBoard, OnMessage, and Online Express Bill Pay
  • Transactions processed in Luminate CRM, Luminate Online and TeamRaiser via BBMS shall not count toward transaction overage charges

* Standard Chargeback Fees do apply

A standard $15 fee applies for all chargebacks.  For additional information, refer to What is a Chargeback and How to Challenge It