How do I add my Donor Support phone number so that it will display on my donor's credit card statements. This enables donors to contact my organization directly with questions about their donation, and to maintain my donor relationship.
You add your donor support number in the Donor Inquiry Phone Number field. To make the change: 1. Log into Sphere using your Administrator username/password
2. Hover over control > Administration > Organization Setup > View/Edit Org Info
3. Click the "edit" button at the very bottom of the screen.
4. Navigate to the "Edit Credit Card Address Verification Defaults" section.
5. Under the field labeled "Donor Inquiry Phone Number:" Enter your Donor Support number in this field.