Sphere functionality not working when viewed through the Blackbaud Sphere Connector

When accessing Sphere through the Sphere link inside the Blackbaud Sphere Connector in Raiser's Edge some functionality is not working.  Users cannot run reports, queries, or perform other tasks in Sphere.

The Sphere link within the Blackbaud Sphere Connector is provided to allow for small tasks such as logging in to adjust Mapping in the Connector Sync screen, view a Contact record to verify data, etc.  When logging in through this method the system will not allow for processes to be ran such as reports and queries.

To have full functionality of Sphere to perform tasks such as reports and queries, you must log into Sphere through this link.


 Blackbaud Sphere

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