Error: The event could not be deleted: Tickets to the event have been sold - when clicking Undo last schedule" on a scheduled program"

When attempting to "Undo last schedule" for a scheduled program, the below error message occurs:

"The event could not be deleted: Tickets to the event have been sold."

This occurs although no program events have been sold or placed in a user's drawer. For example, you go to Tickets > Program search and select a program. You then click "Undo last schedule" and the error appears.
If you are still experiencing this issue, Chat with Support and reference this article. 

Environment

 2.92

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.