In Kintera Thon the top teams list is calculated based on which team has the highest number of donations received. An organization can choose to include pledges entered though Bookkeeping or in the Participant HQ as part of the Team Page totals. If pledges are part of a Team Page total, but have not been confirmed, the Team may show as having the highest total, but will not be listed as the top team until these pledges are confirmed.
To confirm Pledges in event Bookkeeping:
- Go to Communities> Special Events> Friends Asking Friends> Kintera Thon
- Hover over your event and select Bookkeeping
- Click Pending Donations
- Click All Entries
- Check the box next to the Pledge to confirm
- Click Confirm