Error: Server Error in '/FAWeb7' Application. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. when logging into FAWeb as a user without supervisor rights in Education Edge

Server Error in '/FAWeb7' Application.

Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[SqlException (0x80131904): Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.]
System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) +1950890
System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) +4846875
System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) +194
System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) +2392
System.Data.SqlClient.SqlDataReader.ConsumeMetaData() +33
System.Data.SqlClient.SqlDataReader.get_MetaData() +83
System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) +297
System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) +954
System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) +162
System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) +32 System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) +141
System.Data.SqlClient.SqlCommand.ExecuteReader() +89 Blackbaud.Web.FE.FAWEB.CacheBuilder.BuildClassesCache(Int32 facultyId, Boolean bIsSupervisor, Int32 AcademicYearTEID, Int32 SessionTEID, Int32 MarkingColumnTEID, XmlDocument oFacultyClassesCache, XmlDocument oMarkingColumnsCache, Int32& iNumClassesWithAttendance, Int32 iSortClassBy, Boolean bForHomepage) +933
Blackbaud.Web.FE.FAWEB.CacheBuilder.LoadSession(FAWebDataLib oDataLib, Int32 iFacultyId, Int32 AcademicYearTEID, FAWebUser oUser, XmlDocument oFacultyClassesCache, XmlDocument oMarkingColumnsCache, XmlDocument oSessionsCache, XmlDocument oTermsCache, XmlDocument oFacultyClassesCacheForHomePage, Int32& iNumClassesWithAttendance, Int32 SessionTEID) +232
Blackbaud.Web.FE.FAWEB.FAWebUserDataCache.LoadSession(Int32 academicYearId, Int32 sessionId, Boolean rebuildCache) +233
Blackbaud.Web.FE.FAWEB.FAWebUser.BuildCache(Boolean rebuildCache, Int32 iFacultyID) +164 Blackbaud.Web.FE.FAWEB.FacultyHomePage.Page_Load(Object sender, EventArgs e) +248
System.EventHandler.Invoke(Object sender, EventArgs e) +0 System.Web.UI.Control.OnLoad(EventArgs e) +99 System.Web.UI.Control.LoadRecursive() +50 System.Web.UI.Control.LoadRecursive() +141
System.Web.UI.Control.LoadRecursive() +141
System.Web.UI.Control.LoadRecursive() +141
System.Web.UI.Control.LoadRecursive() +141
System.Web.UI.Control.LoadRecursive() +141
System.Web.UI.Control.LoadRecursive() +141
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627

Version Information: Microsoft .NET Framework Version:2.0.50727.3603; ASP.NET Version:2.0.50727.3614

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 FAWeb 7.83, patch 31 ; Education Edge 7.82.104, patch 32
 FAWeb 7.83.0.33

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