Some users hosted in Vancouver may receive one of the following errors attempting to connect to the files folder using the shortcut in the Blackbaud Application Portal:
Windows can't create a shortcut here. Do you want the shortcut to be placed on the desktop instead?
Windows could not create the shortcut. Check to see if the disk is full.
Typically these errors are caused by security settings within an organization's network. Please contact your organization's IT department and request that they review any security restrictions applying to: