When clicking an application icon in Blackbaud Hosting Services, some users on Macs may encounter the following error: Citrix Receiver cannot write connection file /Users/username/Library/Application Support/Citrix Receiver/Module
Please follow the steps below:
Open a Finder window.
Navigate to: /Users/<username>/Library/Application Support/Citrix Receiver/
Move the Module file to the trash.
Attempt to open your application.
If the above does not resolve your issue, please follow the steps below: