1. Browse to your appropriate data center. You will be directed to the Blackbaud Hosting Services Login Page.
  2. Enter your user name and password and click Log In to access the Blackbaud Hosting Services web portal.
  3. In the Applications frame, click the User Administration icon.
  4. In the User Administration screen that appears right-click on the user you would like edit and select Properties
  5. Select the General tab if not already selected
  6. Make the necessary changes to the user's name
  7. Select OK