Newer versions of Citrix (For example, 4.4 and 4.3)

  1. Launch an application from Blackbaud Hosting Services
  2. Locate the Citrix icon in your icons tray (if hidden, small triangle icon to the left of system clock)
  3. Right-click the Citrix icon and select Connection Center
  4. Click Preferences and go to File Access
  5. Set the File Access to Read and Write

Older versions of Citrix (4.2 or 4.1)

  1. Launch an application from Blackbaud Hosting Services
  2. Locate the Citrix icon in your icons tray (if hidden, small triangle icon to the left of system clock)
  3. Right-click the Citrix Receiver icon and select About
  4. Click Advanced then click Connection Center
  5. Click Preferences and Click File Access
  6. Select Read and Write and click OK
Versions older than 4.1
  1. Launch an application from Blackbaud Hosting Services
  2. Locate the Citrix icon in your icons tray (if hidden, small triangle icon to the left of system clock)
  3. Right-click the Citrix Receiver icon and select About
  4. Click Advanced then click Connection Center
  5. Set the Files permissions to Full Access
  6. Close the Connection Center