Last bounced address not exporting for constituents without NetCommunity online accounts

When users receive bounce backs from NetCommunity email blasts, they may want to query and export these for the purposes of data cleanup or to compare to the constituents preferred email address.

Users are able to query and output the Last bounce email address for all constituents.  However, when users attempt to export the Last bounced address in the Export module, the address only appears for constituents that have an online account through NetCommunity.  The results between Query and Export are inconsistent.
This is resolved in the latest version of NetCommunity. If this behavior is persistent, please confirm you’re on the latest version of NetCommunity.



Was this article helpful?