NetCommunity tab on RE constituent record does not allow you to see all information

On the NetCommunity tab for a linked user you can only view the Email/Newsletter section.  It will not allow you to click on the General, Team Fundraising,or Web Traffic links
This can happen when a record is merged with another record, but the Blackbaud NetCommunity linking is not corrected.

When merging records in The Raiser's Edge, it is important to break link and re-link the record within Blackbaud NetCommunity.

Click Chat with Support and reference this article


 6.45.2034 Patch 13

Was this article helpful?