This functionality was added in version RE7.92.5508.0 released on April 16, 2012. 

When adding a new constituent: 

  1. Go to Config, Business Rules
  2. Highlight Duplicates
  3. Under the section 'Run a duplicate search when saving a new...', make sure the following checkbox is marked: Constituent
  4. Create a new constituent record
  5. Click Save (or Save and Close)
  6. If a potential duplicate is found, you should receive a Duplicate Search Results Window. Highlight the constituent that you have confirmed is not a duplicate
  7. In the bottom right corner, click 'Selected Record is Not a Duplicate'
  8. Click Yes to the prompt

     
When editing an existing constituent: 
  1. Go to Config, Business Rules
  2. Highlight Duplicates
  3. Make sure the following checkbox is marked: Check for other constituents with the same name when editing a 'Constituent name'
  4. Open one of the constituent records that is currently being found as a duplicate
  5. In the Last Name field, make some form of a change (i.e. add a letter to the end)
  6. Click Save
    *If you receive a Duplicate Search window here, click Cancel. This should go back to the constituent record you just edited
  7. Change the Last Name back to the original (i.e. remove the extra letter you added in step #5)
  8. Click Save and Close
  9. You should receive a Duplicate Search Results Window. Highlight the constituent that you have confirmed is not a duplicate
  10. In the bottom right corner, click 'Selected Record is Not a Duplicate'
  11. Click Yes to the prompt



Note: Once this button has been clicked, there is not a way to undo it. If you find that the button was marked incorrectly for records that are actually duplicates, we recommend that you go ahead and manually merge or delete the duplicate record to clean-up the duplicates.