This problem can occur if User Account Control (UAC) is enabled and the following conditions are met:
- User launches the program by right-clicking on The Raiser's Edge or The Financial Edge icon and selecting Run as Administrator or the shortcut is set to automatically Run as Administrator
- Mapped drives were not created from an elevated command prompt
- User does not launch the program by using Run as Administrator
- Mapped drives were created from an elevated command prompt
Please review the following Microsoft documentation for additional information and a possible workaround:
Programs may be unable to access some network locations after you turn on User Account Control in Windows Vista or in Windows 7
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