- Ensure the update id mapping task in BBEC functional area has completed successfully.
- Check in BBIS > Administration > General . If you are using 'enable CRM Site Security', the BBIS account will have to be linked to a CRM AppUser (the linking of CRM record is irrelevant, Site Security derives from AppUser) that has access to the designation(s) in question. The linking will occur in CRM > Security.
- Try unmarking the 'enable Site Security' option, and saving. Then, see if the Designations are visible.
- Confirm that the Designation is marked as a Revenue Designation. BBIS can't see non-revenue.
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