To set up Windows Authentication for The Raiser's Edge:
  1. Log into the hosting portal and then log into The Raiser's Edge using the Supervisor account or an account that has supervisor rights.
  2. Go to Admin and then click Security
  3. Double-Click the username
  4. Mark the option Windows Authentication
  5. In the login textbox, type BLACKBAUDHOST\[Citrix username] (e.g. BLACKBAUDHOST\JohnSmith).
    Note: For users located in Europe data centre, type BLACKBAUD\[Citrix username] instead of BLACKBAUDHOST\[Citrix username] (e.g. BLACKBAUD\JohnSmith).   For users located in the Sydney data center, type bb\[Citrix username] instead of BLACKBAUDHOST\[Citrix username] (e.g. bb\JohnSmith).  
  6. Click Save and Close.
  7. Repeat for all users.
To set up Windows Authentication for The Financial Edge/The Education Edge:
  1. Log into the hosting portal and then log into The Financial Edge/The Education Edge using the Supervisor account or an account that has supervisor rights.
  2. Go to Administration and then click Set Up System Security
  3. Double-Click the username
  4. Mark the option Use Windows Authentication
  5. In the login textbox, type BLACKBAUDHOST\[Citrix username] (e.g. BLACKBAUDHOST\JohnSmith).
    Note: For users located in Europe data centre, type BLACKBAUD\[Citrix username] instead of BLACKBAUDHOST\[Citrix username] (e.g. BLACKBAUD\JohnSmith).  For users located in the Sydney data center, type bb\[Citrix username] instead of blackbaudhost\[Citrix username] (e.g. bb\JohnSmith).  
  6. Click Save and Close.
  7. Repeat for all users.