Try each of the following steps in order until the error is resolved:
- Have all users exit and sign out of the program.
- Stop the database engine on the server [SQL Server].
- Rename the log file (ASA only).
- Reboot the server.
- Restart the database engine [SQL Server].
- Disconnect the user from the Blackbaud Management Console [SQL Server].
Note: We recommend logging out at the workstation by selecting Exit and Sign Out from the menu bar. We do not recommend disconnecting users from the Blackbaud Management Console.
- Recreate the post parameters