Try each of the following steps in order until the error is resolved:
 

  1.  Have all users exit and sign out of the program.
  2. Stop the database engine on the server  [SQL Server].
  3. Rename the log file (ASA only).
  4. Reboot the server. 
  5. Restart the database engine  [SQL Server].
  6. Disconnect the user from the Blackbaud Management Console  [SQL Server].



    Note: We recommend logging out at the workstation by selecting Exit and Sign Out from the menu bar. We do not recommend disconnecting users from the Blackbaud Management Console.
     
  7. Recreate the post parameters