- Reboot the server
- Install the Microsoft XML Parser (MSXML) 3.0 on the workstation.
- If the problem persists, copy the following files from the System32 folder of a properly functioning RE75 workstation to the System32 folder of the problem machine:
msxml3.dll, msxml3r.dll and msxml3a.dll.
- Once the files have been copied, register msxml3.dll.
- If a properly functioning workstation is not available, reinstall Internet Explorer 6 from the \install\ie6 folder of the RE75/RE76 CD. To start the installation, run ie6setup.exe.
If this is still an issue:
Refer to BB111026