Note: Incorrect changes to registry settings can cause serious system problems that may be irreversible without reinstallation of the operating system. You must back up your registry before making any registry changes. We are not responsible for damage resulting from incorrect use of the Registry Editor.

Note: This will reset all user specific options to their defaults. You can find User Options in tools > Options. Most options are located on the Records tab. Screen shots may be helpful for putting these back in place after running the plugin.

Click Plug-Ins on the Navigation bar
  1. Click Miscellaneous, Reset Registry
  2. Mark the Current database checkbox
  3. Click Delete
  4. Exit and sign out for the changes to take effect

If issue persists, Click Chat with Support and reference this article.