Error: One or more fields in the request contains invalid data c:billTo/c:State - when processing credit cards for constituents who do not have addresses with states

When processing credit cards, the Blackbaud Payment Services checks the donor's addresses to confirm that they are valid.  For some international donors, who do not have states on their addresses, users may have cards rejected, with one of the exceptions:

One or more fields in the request contains invalid data c:billTo/c:State
The request is missing one or more required fields c:billTo/c:State

This problem is intermittent - at other times, the same cards will process without a problem (with no address changes).

We are currently evaluating this issue and will update this article when we have more information.

Environment

 2.9.1001

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