Users would like to be able to use a wild card, such as an asterisk (*) or percent symbol (%), in order to find transactions in the Blackbaud Merchant Service (BBMS) Web Portal based on part of a card/account holder name.
Wildcards are not necessary in the Account holder field in the BBMS Web Portal. This field is designed to find all matching criteria to a name, partial name or to search when a character (such as a middle initial) is unknown.
Ex. When an account holder name is Jane N. Doe, search on 'Jane' or 'Doe' to locate any variations of the name.