Error: Data could not be saved. Divide by zero error encountered when adjusting a matching gift claim to $0.

When attempting to adjust a matching gift claim to $0, a user may receive Error:  Data could not be saved.  Divide by zero error encountered.  This comes after adjusting the original Payment and Matching Gift Claim payment to $0 in that order. 
Download and install the latest version and patch, if applicable. 

Work Around:

Adjust the transactions to $0 in this order:
1.  Matching Gift Payment
2.  Matching Gift Claim
3.  Original Payment

Environment

 2.9
 2.93

Was this article helpful?