- Log into Faculty Access for the Web as the teacher of the affected class
- Review the category average columns to locate any category that has a letter grade value entered for students.
- Delete the letter grade(s) and click Save
- To recalculate the category average, take the following steps:
- Select Gradebook Edit Categories
- Change the number to drop for the affected category to a new value and save
- Change the number to drop back to the original value and save
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