ResearchPoint may be launched with any browser for integration to be successful.

If you are utlizing Internet Explorer you may need to work around the User Account Control.

To allow integration with the User Account Control (UAC) turned on please do the following:
      (NOTE:  User must have local workstation admin rights.) 

  1. Close ResearchPoint and open a new Internet Explorer page
  2. Click on Tools > Internet Options
  3. Click on the Security tab
  4. Click on Trusted Sites
  5. Enter https://*.blackbaudhosting.com
  6. Click Add
  7. Click on Trusted Sites
  8. Enter https://login.blackbaudondemand.com
  9. Click Add
  10. Click Close
  11. Click on Security Tab
  12. Click on Default Level
  13. Adjust sliding bar down to Medium
  14. Click Apply > Ok
  15. Close all Internet pages
  16. Launch ResearchPoint