When searching for an account the extra spaces are not visually removed, but they don’t appear to effect search capabilities.

When importing, the spaces are not stripped.  If there is a leading or trailing space you will get an error like this one:
       We were unable to process your import because of issues with your import file.  NO DATA was added to your database including lines where there were no errors.

We trim leading/trailing spaces for the following system defined fields when manually entering them into eTapestry:

  • Account Name
  • Account Sort Name
  • Account Recognition Name
  • Address
  • City
  • State
  • Postal Code
  • County
  • Short Salutation
  • Long Salutation
  • All Phone Numbers
  • Email
  • Web Page
  • Transaction Recognition Name